FAQs

1. Why should I choose Tibetan Sitter?


Kindness, Compassion and Patience Tibetan Sitter is founded on those virtues. Finding you a nanny who's trustworthy and hardworking is extremely important for us, but equally important is finding someone who is compassionate and mindful. Children need to be connected to good deeds through tangible examples rather than just words, so that they have strong models of good behavior. We aim to find nannies who measure up to those high moral standards. Cultural Competency Tibetan Sitter understands that the United States today is a mix of cultures, and that the California Bay Area is one of the most culturally diverse areas in the country. We aim to find nannies who understand the families’ cultural needs—in terms, for example, of values, music, food, games, and festivals. We ensure that a nanny’s sense of responsibility is governed by strong moral bearings, open-mindedness, and belief in the family. Experience and Networking Tibetan Sitter’s founder, Tenzin Choedon, has been a nanny herself for more than 5 years; she knows the qualities and strengths to look for to find the right match for the family. Tenzin also has close network of wonderful nannies around Bay Area, which helps her locate qualified and experienced nannies faster. A Streamlined Search Our focus is not just offering our service but making the experience as smooth and satisfying as possible. We make the process simple yet safe by referring highly vetted nanny candidates at a competitive and reasonable fee.




2. How does the hiring process work?


Download, fill and sign the Parent Registration Form. The services agreement form will be emailed to you separately. After gathering the necessary information from you, we will match your requirements and needs with the nanny candidates in our pool, sending you one or more candidates to choose from. We will then schedule either an in-home consultation or a meeting in our office, whichever is convenient for you. For more information, click here.




3. How does Tibetan Sitter find qualified nannies?


In order to qualify for Tibetan Sitter, candidates undergo several screenings and in-person interviews. We ensure that our nannies undergo extensive background checks through Trustline, and that they are CPR/First-Aid certified. Their initial applications require essential personal information and must be accompanied by two former employer references and two personal references. Additionally, we find qualified nannies through a network of close friends and neighbors, by word of mouth, and through social media and online job posts.




16. What cities do you serve?


Currently we serve families from these locations: San Francisco East Bay

  • Berkeley
  • Oakland
  • Fremont
  • Walnut Creek
  • El Ceritto
  • Richmond
Peninsula
  • Palo Alto
  • Menlo Park
  • Atherton
  • Los Altos
  • Mountain View
  • Redwood City




15. Are applicants (Nannies/Sitters) considered employees of Tibetan Sitter?


No. Tibetan Sitter is neither an employee nor an employer of any parties.




6. What are the agency fees?


There is a $150 registration fee for starting the nanny search. This is a one-time fee which will allow the family one (1) year of full access to our on-call and temporary nanny placement services. The referral fee depends on the service we provide and is charged only after a placement is confirmed. Please click here for fee details.




5. How long does it take to find a nanny?


Since we already have nanny candidates in our system, the process is fairly quick. In the event, we can’t find a nanny that fits your needs in our nanny pool, we post the job opening, and the follow-up process usually takes 2-3 weeks to find a candidate that matches your requirements




4. How does Tibetan Sitter screen candidates?


As a part of our interview due diligence, we perform thorough employee background checks approved and recommended by Trustline, the only authorized registry of license-exempt child care providers in CA. Trustline is a program of the California Department of Social Services. The background check draws on information from the following sources:

  • The California Department of Justice’s CA Criminal History System
  • The California Child Abuse Central Index
  • The FBI’s criminal history database
  • Social Security Scan
  • Driving Record Check




14. Do you share any private information with a third party?


Some essential information may be shared only with potential candidates. Beyond that, we do not share any private information with a third party. Tibetan Sitter values and respects privacy of our clients and our candidates.




13. Do you provide services after the hire?


Yes, we are more than happy to assist you in any way we can.




12. Who pays the nanny and do I need to pay nanny tax?


The family pays the nanny directly, including nanny tax. For more information, please see (Nanny/Household Employee Payroll & Tax Services). Click here.




11. What is the typical salary range for a nanny?


Nannies usually earn $20-$25 if they work in the San Francisco city and Peninsula area and $16-$20 in the East Bay area. These rates may vary depending on location of your residence, number of children, workload, and nanny's experience etc.




10. When do we sign the services agreement?


Both the family and the agency will sign the services agreement during the in-home consultation. We will email you the agreement prior to the in-home consultation and strongly recommend that you go through it thoroughly. We will be more than happy to walk you through the agreement and answer any questions you may have.




9. When is the payment due?


The registration fee is due during the initial in-home consultation. The referral fee is due upon confirmation of the employment of a nanny.




8. What type of payment does Tibetan Sitter accept?


Tibetan Sitter uses Square payment system that is safe and secure. We accept all major credit/debit cards. We do not accept checks.




7. What is the agency cancellation/change policy?


The registration fee is non-refundable, even if the family does not hire any of our referred candidates. However, it will allow the family one year of full access to our on-call and nanny placement services. The separate referral fee includes the following guarantees: If a candidate referred by us accepts employment, but either the nanny or the family terminates employment with or without cause during the first six months (180 days), we will replace that nanny one time without an additional fee. If termination takes place between 181 and 365 days after employment, we will find a replacement one time for 50% of the original referral fee.





© 2020 Tibetan Sitter. All Rights Reserved.

|